1.     Shipping

In many cases, orders will be processed and shipped either same day or next business day, however Third Team will make reasonable efforts to ensure that orders will ship within two business days, except during U.S. federal holiday periods. Please allow up to 24 hours after you receive your shipment notification email after placing an order (“Shipment Confirmation Email”) for tracking information to appear on the mail carrier website. The Order Total stated on the Shipment Confirmation Email includes product costs and all discounts and credits before shipping fees.

Please note that orders may not be shipped to certain places or geographical areas. 

a.     Domestic Delivery

Shipping rates for deliveries within the continental United States are as follows.

From time to time, the Site may display certain offers or promotions such as free shipping. Please note that such promotions are subject to terms and conditions that will be provided when such offers are available on the Site and that in all instances, free shipping promotions are valid only within the Continental United States. 

USA Standard (delivery 4 – 7 days after shipping):

USA Expedited (delivery 2 – 3 days after shipping):

b.     International (delivery time varies) 

Delivery of Products purchased from Third Team shall occur, and risk of loss and title to Products shall pass to customer, at the time Third Team transfers the Products to the carrier or shipping agent at the facility in the United States from which customer’s order is shipped.

Orders shipped outside the United States may be subject to customs import duties and/or taxes based on the destination country. If assessed, customs fees are the responsibility of the customer in addition to shipping cost. Third Team is unable to predict or control customs charges as they are levied by the destination country. Any package returned to Third Team or marked undeliverable due to the customer’s inaction, customer’s failure to pay customs and duties fees, or any other reason outside of Third Team’s responsibility could, and in most cases will, forfeit at the very least the amount Third Team is out  Typically in these cases the shipping carrier charges Third Team for any charges the import country imposes, shipping charges back to our store in Miami, FL USA, as well as any necessary storage and handling fees.

To prevent any customs issues, we recommend you sign up for shipping text alerts, if available in your country, as well as regularly monitor your package via the shipping carriers tracking portal. You will be able to pay any fees and update any information or details needed to clear customs.

Third Team regularly ships international shipments to South America, Canada, Central America, The Caribbean, Mexico, and Europe. If this is your first time purchasing an item and shipping it internationally or you have any questions at all please feel free to reach out and we will be glad to assist.

Orders shipped outside the United States may be subject to customs import duties and/or taxes based on the destination country. If assessed, customs fees are the responsibility of the customer in addition to shipping cost. Third Team is unable to predict or control customs charges as they are levied by the destination country.

2.     Have Questions?

Please reach out to our Support Team. We’re always happy to help!